Frequently Asked Questions

Q: What should I do before my first appointment?
A: Be sure to arrive about 10 minutes early to fill out intake paperwork, or fill out the emailed copy before your appointment.

Q: Does this office accept insurance?
A: Functional Flexion is currently accepting Regence Blue Cross Blue Shield, MODA Health, Providence Health Plan, Tivity, TriWest, HSA and MVA claims. We are working to be in network with more insurance providers! Check back for updates!

Q: Will I need a preauthorization to use my insurance?
A: Every insurance provider and plan is different, some plans may require a preauthorization. We should be able to determine what your plan requires after having your insurance information.

Q: Are there any self pay time of service discounts?
A: Yes! We offer a 10% discount for active duty and veteran military service members (all branches including National Guard, Coast Guard, and Paramilitary entities), and first responders (Paramedics and EMTs, Firefighters, Flight Nurses, Life Flight Pilots, Dispatchers, and Law Enforcement Officers of all kind).
*We cannot offer any discounts on insurance claims.

Q: Does this office have after hours appointments?
A: After hours, weekend and urgent appointments are scheduled based on the therapist’s availability, and are subject to a 15% service fee.

Q: Are there any other deals?
A: Yes! We occasionally offers promos and additional deals for certain occasions including holidays and special times of year. Follow us on social media for promo announcements and details!

Q: Does this office see kids?
A: Yes we do see pediatric clients, Jordan owner and lead massage therapist has several years of experience working with children with a variety of ailments that affect the muscular system. We require a parent or guardian to be present for all services for clients under the age of 18, and both the patient and parent must consent for treatment.

Q: What should I do after my massage?
A: Be sure to drink water and stay hydrated, avoid doing anything too strenuous and take it easy for the next 24 hours.

Q: Is massage painful?
A: Parts of massage may cause temporary discomfort, but not permanent pain or injury.

Q: Is bruising normal after cupping?
A: Yes, bruising may occur and is an expected result from cupping. This is part of the healing process. Bruising should subside within 3-7 days generally.

Q: How often should I get a massage?
A: Many people choose to get a massage every 2-4 weeks, however this is very dependent on the person, the conditions which they are treating, and the goals they want to achieve. Talk to your therapist about your treatment plan for the most beneficial recommendation.