Entry Level Licensed Massage Therapist

Job Description

Entry Level Massage Therapist
Employee Position

We are seeking entry level massage therapists to join our team in an employee role, not as a 1099 contractor. This position is designed for a motivated practitioner who is committed to delivering high-quality care to clients and eager to grow within a supportive environment.

Requirements
Must be a licensed LMT in the state of Oregon (OBMT), must be a US Citizen, must be an Oregon Resident, must not have any unresolved case or disciplinary action with OBMT, must be able to stand for a period of at least one hour, must be able to lift 50 pounds, must be able to pass a drug test for substances illegal in the state of Oregon (opiates, amphetamines, acids/LSD etc) - if currently taking controlled substances please provide copy of prescription or doctors note. LMT must be able to appropriately schedule, check out, and interact with patients. LMT must adhere to HIPAA compliance, appropriate documentation standards and all rules, statutes and regulations set by the OBMT and OHA.

Training and Probation
The training and orientation period will last 90 days from start date. During this period the employees salary will reflect training rate. Upon completion of this period employees will begin the probationary period of 9 months and pay rate will increase from training rate to entry level rate DOE. The training and probation process will last for a total of 1 year from start date.

Salary
Employee to start at training wage of $20 hourly base rate and $20 commission per hour massage. Step 1 - Entry Level (after 90 day probationary period) $20 hourly base rate and $25 commission per hour massage (combined rate of $45 per hour massage). Further steps with associated raises available upon successful completion of step testing.

Additional Information

  • Continuing Education Opportunities provided for employees

  • Employees may be drug and alcohol tested if showing signs of impairment on the job, zero tolerance for intoxication in the workplace

  • Some flexibility in schedule dependent on the office needs, we are currently a M-F office but may be open to weekends in the future

Basic Job duties

  • Provide High Quality Care

  • Keep up on standard of care

  • Maintain patient records and SOAP notes for billing with compliance to HIPAA

  • Attend mandatory trainings (employees paid at base rate for attendance)

  • Basic intake, payment, and scheduling of patients

  • Reschedule patients after massage (admin staff to facilitate initial scheduling)

  • Maintain Massage Room

  • Laundry — including sheets and towels as needed

  • Assist with basic office duties and tasks as needed

*Detailed job duties to be described in employee handbook. Training will be provided for all required job duties.

LMT Job Application

Patient Services Coordinator

Position Summary

The Patient Services Coordinator is responsible for providing a welcoming and professional front-office experience while supporting the day-to-day administrative operations of the practice. This position serves as a primary point of contact for patients, healthcare providers, and insurance companies and coordinates scheduling, patient communication, insurance verification, referrals, and basic billing and account-related tasks. This position may grow and change as the office grows.

Primary Responsibilities

Front Desk & Patient Services

  • Greet and assist patients upon arrival and provide a professional, welcoming experience

  • Manage patient check-in and check-out

  • Answer and route incoming phone calls

  • Respond to patient questions and general inquiries

  • Schedule, reschedule, and confirm appointments

  • Maintain accurate patient demographic and contact information

  • Collect patient payments and assist with account questions

  • Monitor the front desk and maintain an organized, professional office environment

Insurance & Administrative Support

  • Verify patient insurance eligibility and benefits

  • Obtain and document insurance information and authorization requirements

  • Assist with basic insurance billing and claim-related administrative tasks

  • Communicate with insurance companies regarding benefits, eligibility, claims, and patient accounts

  • Assist with patient account reconciliation and resolving basic billing discrepancies

  • Process incoming and outgoing faxes

  • Coordinate incoming and outgoing referrals

  • Communicate with referring providers, healthcare offices, and other professionals as needed

  • Obtain and send requested documentation and records

  • Maintain accurate documentation of insurance and provider communications

Office Coordination

  • Assist with day-to-day administrative operations

  • Maintain organized patient records and office documentation

  • Assist with basic day-to-day office upkeep and organization

  • Communicate effectively with practitioners and other members of the practice

  • Help identify and address scheduling, administrative, or patient-account issues

  • Maintain patient confidentiality and follow applicable privacy and office policies

  • Perform other administrative duties as needed to support the practice

Ideal Candidate

The ideal candidate is organized, professional, personable, detail-oriented, and comfortable communicating with patients, healthcare providers, and insurance companies. Strong customer service and communication skills are important, as is the ability to manage multiple administrative tasks while maintaining accuracy and confidentiality.

Preferred Qualifications

  • Previous front-desk, medical-office, healthcare administrative, or customer-service experience

  • Experience with scheduling and patient management systems

  • Familiarity with insurance eligibility, benefits, referrals, or billing

  • Strong computer and organizational skills

  • Excellent written and verbal communication

  • Ability to work independently and manage competing priorities

  • Professional and friendly demeanor

Additional Details

  • 24-32 hours per week (hours may be increased based on office needs)

  • Compensation $18-$21 DOE (applicable pay increases with increased job duties and periodic raises available)

  • This position has a 90 day training and orientation period followed by a 9 month probation (for a total of 1 year probationary period)

  • This is an at-will position

Patient Services Coordinator Job Application